Refund policy
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns
Returns can be requested up to 14 days after receiving your item. To start a return, you can contact us at oddsandinsects@gmail.com.
When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at oddsandinsects@gmail.com.
Refunds
Once your return is received you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at oddsandinsects@gmail.com.